Terms & Conditions

Who we are

This website is operated by My Sikkim Tour Packages. Contact: [email protected] · Gangtok, Sikkim, 737101.

Quotes and prices

Prices on this website are indicative starting prices per person, twin sharing, with standard hotels and a private vehicle. The final price for your dates, hotels, vehicle and group size is the one in your written quote. Quotes are valid for 7 days or until the hotels in them sell out, whichever is earlier. Applicable taxes, including GST, are shown in your quote.

Booking and payment

A booking is confirmed on receipt of the deposit and our written confirmation. Payment terms, balance due dates and cancellation charges are set out in our Cancellation & Refund Policy. Pay only to the bank account or payment link given in your written quote; we never ask for payment to a personal account over a phone call.

What is included

Your quote lists exactly what is and is not included. Typically: hotels with the meals stated, a private vehicle with driver for the routes in the itinerary, permits we arrange, and driver allowances. Typically not included: flights and trains, entry tickets, camera fees, lunches, personal expenses, the Sikkim tourism fee collected by hotels, and anything not listed as included.

Permits and documents

Protected Area Permits and Restricted Area Permits are issued by government offices, not by us. We apply on your behalf using the documents you send. You must carry original photo ID (and passports and visas for foreign nationals) throughout the trip. Children under 5 are not permitted in some North Sikkim areas. Permit rules can change without notice; if a permit is refused or suspended, our closure terms apply.

Health and altitude

Several routes reach 3,700 m to 5,200 m. You are responsible for being fit to travel and for consulting a doctor before your trip, particularly with heart, lung or blood-pressure conditions, during pregnancy, or with infants. Tell us about any medical condition so we can adjust the plan. Our team may change or stop an ascent if a traveller shows signs of altitude sickness.

Vehicles and drivers

Local rules govern tourist vehicles in Sikkim and Darjeeling. Vehicles run on the routes in your itinerary; point-to-point changes, night driving and routes outside the plan may not be allowed or may cost extra. Air-conditioning is generally not used on hill roads. Drivers must follow permit timings, including the Toong check post cutoff for North Sikkim.

Your conduct

Please follow local laws and customs: Sikkim restricts single-use plastics and packaged water in some areas, sacred lakes and monasteries have their own rules, and photography is not allowed near army installations. We may end services without refund if a traveller behaves dangerously or illegally.

Our responsibility

We select hotels, transporters and guides with care, but they are independent suppliers. We are not liable for loss, injury, delay or extra cost caused by events outside our control, including weather, landslides, road closures, strikes, government action, or acts of the traveller. Our total liability for any claim is limited to the amount you paid us for the affected services.

Travel insurance

We strongly recommend travel insurance covering cancellation, medical treatment, evacuation and high-altitude travel. It is not included unless your quote says so.

Website content

We work hard to keep information accurate, but permits, fares, timings and road status change. Please see our disclaimer. Photos are credited to their Wikimedia Commons authors under their licences; see photo credits.

Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Gangtok, Sikkim.

Grievance officer

Our Grievance Officer can be reached at [email protected]. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.